Privacy Policy
Privacy Policy
Unless stated otherwise below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is provided in the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Server log files
You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our offerings.
Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. An adequacy decision of the EU Commission exists for Canada. For the USA, an adequacy decision of the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.
Contact
Controller
Contact us if you wish. The data controller is: Moritz Karpe, Emil-Gast-str.1, 01796 Pirna Germany, 15256334462, moritzkarpe1@gmail.com
Proactive customer contact by e-mail
If you proactively contact us for business purposes by e-mail, we only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves to process and respond to your contact request.
If the contact serves the implementation of pre-contractual measures (e.g. advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in processing and answering your inquiry. In this case, you have the right to object at any time to the processing of personal data concerning you based on Art. 6 Para. 1 lit. f GDPR, for reasons arising from your particular situation.
We only use your e-mail address to process your inquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves the purpose of contacting you.
If the contact serves the implementation of pre-contractual measures (e.g. advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in processing and answering your inquiry. In this case, you have the right to object at any time to the processing of personal data concerning you based on Art. 6 Para. 1 lit. f GDPR, for reasons arising from your particular situation.
We only use your e-mail address to process your inquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Customer account orders
Customer account
When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is carried out on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.
Collection, processing and disclosure of personal data when placing orders
When placing an order, we only collect and process your personal data to the extent necessary for the fulfillment and processing of your order and for processing your inquiries. The provision of data is required for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.
Your data may be passed on, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transfer is limited to a minimum.
Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. An adequacy decision of the EU Commission exists for Canada. For the USA, an adequacy decision of the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.
Reviews Advertising
Use of Judge.me
We use the "Judge.me" review system from Judge.me Ltd (c/o Buckworths 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB; "Judge.me") on our website.
Judge.me allows us to collect customer reviews and display them on our website to provide you with insight into the quality of our services.
After an order, you can receive an invitation to submit a review from us or Judge.me and then submit a review. The following data, among others, may be processed by us or Judge.me: e-mail address, name, telephone number, address, information about your device (IP address, information about your web browser and the operating system used), information about the purchased product or the service used (order number, product details), the content of your review and the star rating you gave, your product photos or videos (if you attached them to your product review). This data may also be used for the purpose of verifying your review.
Judge.me uses technologies such as cookies.
Your data may be transferred outside the EU to the United Kingdom. An adequacy decision of the EU Commission exists for the United Kingdom.
Your data may be transferred to the USA. For the USA, an adequacy decision of the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Judge.me is not certified under the TADPF. This data transfer is based on special contracts approved for use in the United Kingdom and which offer the same protection that personal data has in the United Kingdom.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 (1) lit. a GDPR, provided that you have expressly consented to the transfer of your data and the receipt of the review request. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.
Further information on data protection when using Judge.me can be found at: https://judge.me/privacy.
Use of the Trusted Shops rating system (Trustbadge)
We use the rating system of Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne; "Trusted Shops") on our website.
Trusted Shops and we are joint controllers for the collection of your data and the transmission of this data to Trusted Shops when using the service. This is based on an agreement between us and Trusted Shops on the joint processing of personal data.
According to this, we and Trusted Shops are equally responsible for fulfilling the obligations under the GDPR, in particular for fulfilling the information obligations under Art. 13, 14 GDPR and for guaranteeing the rights of data subjects under Art. 15 - 21 GDPR. Further information on this can be found at https://help.etrusted.com/hc/de/article attachments/4422901015569.
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Trusted Shops enables us to collect customer reviews and display them on our website via the "Trustbadge" to provide you with insight into the quality of our services.
After an order, you can receive an invitation to submit a review from us or Trusted Shops and then submit a review. The following data is processed by us or Trusted Shops: e-mail address, order information (order total, order number, product purchased if applicable). This data may also be used for the purpose of verifying your review.
When our website is accessed and the Trustbadge is displayed, the following data is also processed by us or Trusted Shops: your IP address, date and time of access, amount of data transferred and the requesting provider.
The processing is carried out on the basis of Art. 6 Para. 1 lit. a GDPR with your consent, provided that you have expressly consented to the transfer of your data and the receipt of the review request. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.
Further information on data protection at Trusted Shops can be found at: https://www.trustedshops.de/impressum-datenschutz/#datenschutz.
Review reminder
After your order, we would like to ask you to rate your purchase with us.
For this purpose, we use your personal data (name, e-mail address, order information) independently of the contract execution, to send you a review reminder by e-mail after a placed order, provided you have expressly agreed to this.
The processing is carried out on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time using the corresponding link in the e-mail or by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation.
Use of the e-mail address for sending newsletters
We use your e-mail address, independently of contract processing, exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this. The processing is carried out on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.
Use of the e-mail address for sending direct advertising
We use your e-mail address, which we have received in the course of selling a good or service, for the electronic transmission of advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. The contact details for exercising your right to object can be found in the imprint.
You can also use the link provided in the advertising e-mail. No costs other than the transmission costs at the basic rates will be incurred for this.
Shipping service provider
Disclosure of the e-mail address to shipping companies for information on shipping status
We pass on your e-mail address to the transport company within the framework of contract processing, provided you have expressly agreed to this in the ordering process. The disclosure serves the purpose of informing you about the shipping status by e-mail. The processing is carried out on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the legality of the processing carried out on the basis of the consent until revocation.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables unique identification of the browser when the website is called up again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.
You can find information on how to manage (including deactivate) cookies in the most important browsers under the following links:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again after a page change.
The use of cookies or comparable technologies is based on Section 25 (2) TDDDG. The processing of your personal data is based on Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offering.
You have the right to object at any time to the processing of personal data concerning you based on Art. 6 Para. 1 lit. f GDPR, for reasons arising from your particular situation.
Analysis
Use of Hotjar
We use the analysis tool from Hotjar Ldt. (Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julians STJ1000, Malta; "Hotjar") on our website.
The data processing serves the purpose of designing, optimizing and analyzing our website according to needs.
The tool records the movements of page visitors on the website on a random basis. This creates a log of mouse movements, scrolling behavior, dwell time and clicks on the website (so-called heatmap).
For this purpose, Hotjar uses cookies, among other things. The following information, among others, may be collected: IP address (in anonymized form), information about the device you are using (screen size, devices, unique device identifier), information about the browser you are using, location data (country only), preferred language for displaying the website, operating system used. Detailed information about the cookies used, their function and storage period can be found here: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies.
User profiles are created from this data under a pseudonym. The data is not used to personally identify the visitor to the website and is not merged with personal data of the holder of the pseudonym. Hotjar is contractually prohibited from selling the collected data to other third parties.
Your data may be transferred to the USA. For the USA, an adequacy decision of the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Hotjar is not certified under the TADPF. The data transfer is based, among other things, on appropriate safeguards. Hotjar will provide you with further information on the measures taken upon request.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 (1) lit. a GDPR.
Further information on data protection when using Hotjar can be found here:
https://www.hotjar.com/legal/policies/privacy#enduserenglish.
Data Subject Rights and Storage Period
Duration of Storage
After complete contract processing, the data will initially be stored for the duration of the warranty period, then taking into account
statutory retention periods, in particular tax and commercial law periods, and then deleted after expiry of the period, unless you
have not consented to further processing and use.
Rights of the Data Subject
If the legal requirements are met, you are entitled to the following rights under Art. 15 to 20 GDPR: Right to information, to
rectification, to erasure, to restriction of processing, to data portability.
Furthermore, under Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR,
as well as to processing for the purpose of direct marketing.
Right to lodge a complaint with the supervisory authority
In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing
of your personal data is not lawful.
You can lodge a complaint, among others, with the supervisory authority responsible for us, which you can reach at the following contact details:
Saxon Commissioner for Data Protection and Transparency
Devrientstrasse 5
01067 Dresden
Tel.: +49 351 85471101
Fax: +49 351 85471109
Email: saechsdsb@slt.sachsen.de
Right to object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 (1) lit.
f GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.
After an objection has been made, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds
for the processing that override your interests, rights and freedoms, or if the processing serves the assertion,
exercise or defense of legal claims.
If personal data processing is carried out for direct marketing purposes, you can object to this processing at any time by notifying
us. After an objection has been made, we will cease processing the data concerned for direct marketing purposes.
last updated: 22.10.2024